Frequently Asked Questions

Choose your product, select the available Tee Type and Size, add it to your cart and complete checkout. You’ll receive an order confirmation after your order is successfully placed.

Contact us as soon as possible at support@vexmori.com. We’ll do our best to help before production begins. Once an order has entered production, it can no longer be changed or cancelled.

After checkout, you should receive an order confirmation using the email address provided with your order. If you don’t see it, check your spam or junk folder before contacting support.

Use the Size Guide on the product page before ordering. Because our products are made to order, choosing the correct size before checkout is important.

Available garment options are shown directly on each product page. Availability can vary by product, size and garment type.

Yes. Production begins after your order is placed. Typical production and processing time is 2–4 business days before shipment.

Typical production and processing takes 2–4 business days. Standard US shipping is estimated at 5–8 business days after production. These are estimates and are not guaranteed delivery dates.

Standard US shipping is $4.99. Orders over $59 qualify for free US shipping.

Tracking information is provided when available after your order ships. You can also use our Track Order page.

Because Vexmori products are made to order, we normally do not accept returns or exchanges for change of mind, an incorrectly selected size, or an incorrectly selected product variant.

Contact support@vexmori.com within 30 days of delivery with your order number, a description of the issue and clear photos where applicable. If the claim is approved, we’ll arrange an appropriate replacement or refund.

Approved refunds are typically processed by Vexmori within 3–5 business days. Your bank or payment provider may require additional time before the funds appear in your account.

Vexmori currently accepts PayPal and card payment options made available through the PayPal checkout experience.

Payment transactions are processed through the payment provider shown at checkout. Vexmori does not ask you to send payment card details by email.