Privacy Policy

1. Overview

This Privacy Policy explains how Vexmori collects, uses, shares and protects personal information when you visit vexmori.com, create an account, place an order, contact us or otherwise use our services.

For privacy questions, contact support@vexmori.com.

2. Information We Collect

Depending on how you use the site, we may collect information such as your name, email address, billing and shipping address, phone number, order details, account information, communications with us, device and browser information, IP address, cookies and similar technical information.

Payment information is processed through the payment provider shown at checkout. Vexmori may receive transaction-related information needed to process, fulfill, support and prevent fraud on an order.

3. How We Use Information

• Process and fulfill orders.
• Provide order confirmation, shipping and support communications.
• Operate customer accounts and order history.
• Provide customer service and handle claims, refunds or replacements.
• Maintain the security and integrity of our store.
• Comply with legal, tax, accounting and regulatory obligations.
• Improve our website, products and customer experience.

4. WooCommerce & Store Technology

Our store uses WordPress and WooCommerce. These systems may store information needed to operate customer accounts, shopping carts, checkout, orders and related ecommerce functions. Cookies and similar technologies may also be used to keep carts active, remember preferences and support essential store functionality.

5. Payments

Payments are processed through PayPal or payment options made available through the PayPal checkout experience. PayPal processes information under its own privacy practices. We recommend reviewing the privacy information presented by PayPal when using its services.

6. Fulfillment & Service Providers

We may share information necessary to provide our services with service providers involved in payment processing, order fulfillment, printing, shipping, hosting, security, analytics, customer support and other operational functions. Our fulfillment partners may receive order details such as product information, customer name and delivery address so they can produce and ship an order.

7. Cookies

Vexmori and the technologies used to operate the store may use cookies or similar technologies for essential store functions, security, cart and account features, preferences and analytics. Browser controls may allow you to limit some cookies, but disabling essential cookies can affect store functionality.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order support, fraud prevention, accounting, tax and legal obligations. Retention periods can vary depending on the type of information and applicable requirements.

9. Your Choices & Rights

Depending on where you live, you may have rights regarding your personal information, which can include access, correction or deletion rights. Some information may need to be retained where required for legal, tax, fraud-prevention or transaction-record purposes.

To make a privacy request, email support@vexmori.com.

10. Security

We use reasonable administrative and technical measures intended to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

11. Children’s Privacy

Vexmori is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the store.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The updated date will be shown at the top of this page.

13. Contact

Vexmori
Email: support@vexmori.com